The sleep has been a killer...

IIPM PUBLICATION
While the economic reforms in India were initiated with perceptible changes in the banking sector, another important sector which has been remarkable in terms of reach into the rural India as also the savings it generates is left terribly stranded. The mammoth Indian Postal department faces an uphill task in the wake of its failure in modernizing its majority of post-offices.

The department has had a dubious distinction of bringing computerisation in only 0.011% of its 155,837 branches. Including 506 Head Offices, the Postal department has computerized only 1,772 upto March 2004. It is contended that at this pace complete computerisation can only be expected in decades. To make matters worse, it has been reported that though the business volume of speed post has increased from Rs.780 million in 1997-98 to about Rs.3 billion in 2004, its share in the sector has come down drastically to only 10%.

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Source : IIPM Editorial, 2006, Arindam Chaudhuri's Initiative

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